runtime.prisma_database_url

Prisma: DATABASE_URL is not set or has the wrong format

A mevcore app hosting error at the “start / health check” stage.

What it means

Prisma reads the address of the database from DATABASE_URL (or DIRECT_URL), and it is empty or does not start with the protocol of the provider from schema.prisma (postgresql://, mysql://).

The build passed, but the app did not start or did not answer the health check.

Typical causes

The app does not listen on 0.0.0.0 and the port from the PORT variable
An environment variable is missing, or the database or Redis is not connected
The start command is wrong or the process exits right away

How to fix it on mevcore

Check the variable on the «Environment» tab and the provider in schema.prisma; the panel sets DATABASE_URL when a database is connected on the «Services» tab.

1 Open the app in the mevcore panel: the Problems card on the overview shows this error and the log line it was found in.
It is fixed on the “Environment” tab of the app.
2 After the fix, deploy again. If it fails again, the log ends with [mevcore] lines naming the new error code.
3 The "Ask AI" button next to the error prepares a request for ChatGPT or Claude: the error code, the end of the log without secrets and the app settings.

For an AI assistant

The same in English: paste it together with the log into the AI chat.

mevcore error code: runtime.prisma_database_url
phase: start / health check
diagnosis: Prisma: DATABASE_URL is not set or has the wrong format
platform hint: Prisma reads the address of the database from DATABASE_URL (or DIRECT_URL), and it is empty or does not start with the protocol of the provider from schema.prisma (postgresql://, mysql://). Check the variable on the «Environment» tab and the provider in schema.prisma; the panel sets DATABASE_URL when a database is connected on the «Services» tab.
platform docs: https://mevcore.com/llms-full.txt

Can't fix it?

Message support with the error code: we will tell you what to change in the project or settings.

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